Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, spaneting, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Drug Abatement Representative is responsible for conducting drug and alcohol testing on a 24/7 basis, aligned with the employee’s self-selected schedule. Testing may occur at any time, including nights, weekends, and holidays. As a member of the drug abatement team, you will sign up for and complete tests for employees working at your assigned location.

You have flexibility in determining when and how often you work, while still meeting departmental and company requirements. You are also responsible for coordinating with the local collection team, where applicable, to ensure all assigned tests are completed. Weekly hours vary based on testing needs at your location and may range from fewer than 5 hours to more than 40 hours per week.

Key Duties

• Administers drug and alcohol collections in accordance with federal regulations, state laws and the Alaska Airlines & Horizon Air Drug and Alcohol Policies.

• Follows established procedures, with additional discretion, to make determinations with regards to:

  • Enforces direct-observation specimen collections to include finding alternative support for the direct observation should the situation requires.

  • Determines when to declare a “refusal to test” based on regulatory parameters and reports occurrences to the Designated Employer Representative (DER).

• Coordinates testing across several workgroups with complex schedules, aligning personal availability with business needs and deadlines to maximize efficient use of company resources.

• Documents and processes expenses incurred while completing work in an efficient and accurate manner.

• Guides company leaders in drug and alcohol testing scenarios (e.g., post-accident, reasonable suspicion/cause determination and documentation, etc.), and interpretation of federal regulations and company policies.

• Secures and maintains testing supplies and orders supplies as necessary.

• Provides expert testimony to any Federal Aviation Administration (FAA), National Transportation Safety Board (NTSB), state investigations, and labor hearings when required.

• Travels for business, including day, nights, weekend, holidays and occasional overnight stays.

• Performs other related duties, as assigned, or as the situation dictates.

Job-Specific Experience, Education & Skills

Required

• 2 years of experience in a service-oriented role, or related experience.

• Resides on the Island of Hawai‘i within a reasonable distance of the designated airport location to support various and/or multiple testing needs as operationally required.

• Flexible availability and willingness to work varied hours from week to week including early mornings, late evenings, weekend, holidays, and potentially overnight stays.

• Demonstrated ability to de-escalate tense situations while maintaining professionalism, calmness, and composure.

• Excellent verbal, written, listening, and interpersonal communication skills.

• Highly detail-oriented and organized, with the ability to multitask and work independently in a fast-paced environment with limited guidance.

• Proven ability to handle and maintain confidential and sensitive information.

• Ability to meet strict deadlines and work independently with minimal supervision.

• Enthusiastic, energetic, and efficient, with strong problem-solving skills.

• Ability to perform required physical tasks, including frequently lifting up to 20 pounds and occasionally lifting up to 40 pounds.

• Ability to engage in frequent and extensive physical activity, including walking long distances, standing for extended periods, and using stairs.

• Strong technical proficiency across multiple computer platforms and applications.

• High school diploma or equivalent required.

• Must be at least 18 years of age.

• Must be authorized to work in the United States.

Preferred

• Trained and certified to perform DOT drug test collections and alcohol testing Knowledge, 49 CFR Part 40, 14 CFR Part 120 and Urine Specimen Collection Guidelines.

• Certified Breath Alcohol Technician (BAT).

• Knowledge of airline operations across all divisions, including employee positions.

• Proficiency with Microsoft Office applications (e.g., Outlook email, Teams, Word, and Excel, ) Smartsheet, and has an aptitude for learning and using operational applications (eg JCTE, FOGS, PeopleSoft, AIMS, Image/Sabre, RealTime Gates).

• Ability to conduct training and facilitate presentations.

• Drug and/or alcohol specimen collection experience and/or medical experience.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Salary Range

$45,800 --- $64,100 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Total Rewards

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air (flight processing fee may apply depending on company being hired into and airline being booked)

• Quarterly and annual bonus plans

Regulatory Information

Equal Employment Opportunity Policy Statement

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.

To implement this policy, we will:

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;

(2) Ensure that employment decisions are based only on valid job requirements; and

(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.

Government Contractor & Department of Transportation (DOT) Regulations

Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.

Apply by 7:00 PM Pacific Time on

2/12/2026

FLSA Status Non-Exempt
Employment Type Variable Time
Regular/Temporary Temporary/OC
Location Kona
L: LI-B
Job Locations USA-HI-Kailua-Kona
Requisition ID 2026-18153
Category Corporate & Operations